Customer Service
- Shipping & Delivery
- Privacy & Security
- Returns & Replacements
- Ordering
- Payment, Pricing & Promotions
- Viewing Orders
- Shipping & Delivery
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We have partnered with a number of reputable shipping companies for the destinations we service, including DHL, TNT, UPS, FeDEX, EMS, AirMail
and so on. Whenever the order dispatches, we will send you track number so you can follow the status.
1. Please go to logistics website to check the newest shipping information.Because the web information update slow, sometimes does not display the informations, so please patience waiting for more some days.Thank you!
2: Sometimes shipping time have some delay,please contact us to extend the time of the goods, thank you for your understanding and patience waiting!
Here are the links to all the delivery companies we use so you can track your order:
DHL: http://www.dhl.com/en.html
UPS: http://www.ups.com/tracking/tracking.html
TNT: http://www.tnt.com/portal/location/en.html
FedEx: http://www.fedex.com/us/track/
EMS:http://www.ems.com.cn/english.html?COLLCC=281148799&
Recommend: http://www.17track.net/en/
- Privacy & Security
- We will securely hold your personal information and we will not trade, rent or sell it. We will take all reasonable steps to keep secure any information which we hold about you. Personal information may be stored both electronically on our computer system. Firewalls, passwords, anti-virus software and email filters acto to protect all our electronic information.
- Returns & Replacements
- If you are not fully happy with the goods you have received, you can return them to us within 14 days of receipt, providing they are in original resalable condition.Once returned you will be entitled to receive an exchange or a refund, which will not include the cost of the original postage and packaging.
- Ordering
- Once you have found the item you would like to purchase, click on the "add to shopping cart" button to place it in your Shopping cart. Follow the directions through the checkout process to complete your order. Your order will not be placed until the very end of the checkout process, when you will be asked for your credit card information.
- Payment, Pricing & Promotions
- You can pay by the following credit line:
MasterCard
Visa - Viewing Orders
- If your ordering succesful, you could log in your account to check , but if you have any problem when checking , place email us.